Please note that a sex doll is a private product and it's important to be aware of this before making a purchase.
Typically, returns without valid reasons are not accepted within 7 days. Certain customization processes have specific parameters that may require additional modifications, thus potentially extending the production period and incurring extra charges.
Once an order for a sex doll is placed, it cannot be refunded or exchanged. It's crucial to keep this in mind as there may be deductions involved in case of a refund.
Upon receiving the goods, it is advisable to inspect the packaging for any signs of damage before signing for it. Once at home, thoroughly examine the entire body of the doll within two hours to identify any potential issues and promptly report them to us for further discussion. If no problems are reported within two hours, we will assume that the doll is in good condition by default.
Please note that slight discrepancies in appearance may occur due to factors such as lighting, monitor settings, and angles. These errors are generally minor and not significant.
Exercise caution if there are substantial variations in weight, volume, or overall body makeup.
Some realistic sex dolls may exhibit a slight roughness or texture that resembles human skin. This is normal and does not indicate a quality issue, as it is intentional to maintain the realistic feel of human skin.
It is common for products to have minimal fit lines, which is a normal occurrence during the manufacturing process. While silicone dolls tend to have more noticeable fit lines compared to TPE dolls, it is a characteristic that cannot be completely avoided.